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Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
AM Best reaffirms Partners Life ratings
AM Best has reaffirmed the financial strength rating and the long-term issuer credit rating for Partners Life.
AM Best has reaffirmed the financial strength rating of A (Excellent) and the long-term issuer credit rating of “a” (Excellent) for Partners Life Limited, with the outlook for both remaining stable. AM Best categorises Partners Life’s balance sheet position as very strong.
More news:
TAP has launched a new AI Document Reader
Financial Advice NZ’s National Adviser Conference introduces sessions for new advisers
FSC Empower Women Networking Events 6 & 11 March
The Adviser Platform launch Insider Insights video series
68% of Australians are worried about paying for life insurance
Update to New Zealand Retirement Expenditure Guidelines released
Lee-Ann du Toit appointed new Chief Actuary at Chubb Life
Chubb Life New Zealand has announced the appointment of Lee-Ann du Toit as its new Chief Actuary. She will be part of the senior leadership team and report directly to CEO Gail Costa.
Chubb Life New Zealand has announced the appointment of Lee-Ann du Toit as its new Chief Actuary. She will be part of the senior leadership team and report directly to CEO Gail Costa. Du Toit has more than 25 years of experience in financial services and comes to Chubb Life from Deloitte New Zealand where she served as lead partner for Actuarial Service. Du Toit is also the president of the New Zealand Society of Actuaries.
Gail Costa said
“With our industry rapidly evolving, Lee-Ann’s extensive expertise in driving strategic business outcomes and fostering customer-centric solutions will be invaluable to Chubb Life NZ. The chief actuary plays an important role in supporting both our board and senior leadership team to make strategic business decisions, and we’re looking forward to having Lee-Ann’s voice and unique perspective at the decision-making table.”
More news:
Women in Insurance Summit 26 February in Auckland
Expressions of interest open for Partners Life's new adviser training course 24 - 26 February
Steve Wright shares his thoughts on CPD for giving life and health insurance advice
Massey Fin-Ed Centre Retirement Expenditure Guidelines released
Westpac launches several initiatives to improve accessibility
How much do you need to save for retirement?
There’s many differences in opinion in how much people need to save for retirement - we take a look at some advice and useful calculators here.
There are many differences in opinion in how much people need to save. Here is a run through some excellent current resources:
This article calculates that if you want a ‘choices’ lifestyle (income of $60,000 - $87,000 a year) you’ll need to have between $890,000 and $1,360,000 saved depending on if you are a single person or a couple. If you want a well-off lifestyle (income of $100,000) a year, you’ll need to have saved somewhere between $1,929,000 and $2,640,000.
Some advisers like to exclude ‘lifestyle assets’ such as a mortgage-free home, caravan and boat from calculations, basing retirement calculations solely on cash and liquid investments. Other people may have downsizing to a smaller home to release some equity as a key part of their retirement strategy.
Retirement Commissioner Jane Wrightson advocates for people to start saving for their retirement as early as possible
“How much you need to save will depend on your own circumstances, but the sooner you start, the better the position you’ll be in when you stop working.”
Mercer Financial Advice launched a retirement income simulator late this year. If you haven’t already checked it out, we recommend you do. This is quite a comprehensive calculator that lets you estimate your projected retirement savings and how long it may last in retirement. What I particularly like about this tool is it lets you factor in the impact of a career break or move to part-time work, something a lot of parents decide to do at some point. It shows you the results in today’s dollars (having deflated the projected dollar amounts based on the rate of wage inflation of 3.2%).
Sorted also have their retirement calculator you can check out. Simply add your current age, the age you’d like to retire, whether you’re planning on your own or with a partner (and their current and retirement ages), whether you want to live in a main centre or the regions, whether you want a no frills, choices or custom weekly allowance, plus your expected KiwiSaver balances at retirement and any other savings, investments, inheritances, sales of a business or other income. You can also choose to include or exclude NZ Super, depending on whether you think it will still be around by the time you retire.
A useful guide for planning how to spend your savings nest egg when it comes time to retire is The New Zealand Society of Actuaries’ Drawdown Rules of Thumb. It sets out different strategies you may like to use depending on your priorities and risk level, whether you intend to leave an inheritance or whether you want to front-load your spending. They have also published Spending patterns through retirement: implications for retirement planning and drawdown which urges those planning for or managing income in retirement to consider how spending patterns can be expected to change throughout the duration of retirement. Their analysis suggests a typical scenario for New Zealand retirees is that real spending reduces by around 2% a year, which would significantly reduce the amount needed to be saved compared to commonly used benchmarks that assume spending stays level in real terms. Though it’s important to note that the data doesn’t show whether the lower spending is because people become less active during retirement and choose not to do things or become constrained by their resources and must give up such options.
All these reports could be used to build a sound basis for the KiwiSaver and wider Superannuation planning services you may offer.
As always, when it comes to something as important and complex as your retirement savings, if you are reading this and you are not a financial adviser, we encourage you to speak to an adviser about your retirement – and while you are at it, your life and health insurance too.
But you probably are a financial adviser, in which case – why not check out Kiwimonster? Our new, free, data service for advisers to help support your KiwiSaver advice process. You can find it at www.kiwimonster.co.nz
Thoughts from advisers
Hear from Wilhelmina Eveleens, Financial Adviser – Risk at InsuranceBASE.
We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.
Wilhelmina Eveleens, Financial Adviser – Risk at InsuranceBASE
What is the most rewarding part of your job?
Supporting clients to make better financial decisions.
If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?
Align yourself with the best people in the industry (and sign up to QuoteMonster!).
What is something you are looking forward to about the industry over the next 10 years?
Seeing the quality of advisers and advice improve.
What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?
Save, save, save … and make sure your KiwiSaver is appropriately invested.
What’s the last book you read?
Stolen Focus - Johann Hari.
Thoughts from advisers - Jeremy Bernstein
Hear from Jeremy Bernstein, Senior Adviser - Life & Health at Gallagher.
We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.
Thoughts from Jeremy Bernstein, Senior Adviser - Life & Health at Gallagher
What is the most rewarding part of your job?
I get huge satisfaction from writing insurance for people that are not otherwise insured, new policies for new clients, creating financially resilient families & businesses and growing the insurance market.
If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?
Find ways to enjoy continuous learning. Over time, aim to understand every corner of detail of how these policies work - understand that attention to detail is absolutely vital in this industry.
What is something you are looking forward to about the industry over the next 10 years?
I look forward to the industry maturing into regulation and contributing to higher standards of ethics and professionalism.
What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?
20’s: Find a career they love and one where you are not simply renumerated by wages alone i.e. share in profits through professional partnership or business ownership or a role that offers bonuses if sales targets are achieved. Contribute to KiwiSaver with high growth asset allocation with low fee investments. If not already insured, apply for Private Medical Cover with Partners Life, apply for Loss of Earnings Income Protection with Level Premium until age 70 with Asteron Life.
30’s: Buy a home and review insurance to ensure Life Cover is sufficient.
40’s: Work hard to achieve career goals and find ways to enjoy continuous education. Stay healthy and try hard to keep relationships intact i.e. divorce is a massive financial setback.
50’s: Apply for higher professional roles and actively seek opportunities for business growth and increased income, repay mortgage and step up investment.
60’s: Stay married, stay happy, stay healthy, stay professionally relevant and stay working!
What’s the last book you read?
How Star Wars Conquered the Universe - Chris Taylor.
Thoughts from advisers - Samuel Rees-Thomas
Hear from Samuel Rees-Thomas, Director and Financial Adviser at Harness Financial.
Thoughts from advisers
We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.
Thoughts from Samuel Rees-Thomas, Director and Financial Adviser at Harness Financial
What is the most rewarding part of your job?
Saving New Zealanders' lives. Literally. (Especially when it comes to Health Insurance advice paying off).
If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?
Go through the Financial Advice process yourself multiple times with a few different advises and take notes.
Pay for the advice if a fee is involved. Buy insurance through an Adviser, take notes.
Go through the insurance sales process at your bank, take notes and compare the experience.
Start investing in a managed fund after receiving advice.
What is something you are looking forward to about the industry over the next 10 years?
An increase in the nation's financial literacy.
What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?
20’s: Read Rich Dad, Poor Dad. Follow the principles. When you buy your first house, buy a 'house' because of its merit. Don't try and buy your long-term home.
"Work harder on yourself than you do in your job (but still work hard), that way your income earning potential will grow and so will your character." Jim Rohn (summarised). Buy 5 star Health Insurance and Income Protection.
30’s: Don't wait too long to have kids as you'll never have more time or energy than you do now.
Push yourself and take new career opportunities.
Make sure your retirement planning pathway and the associated disciplines are locked down and underway. Date your spouse even when you've been together for a long time.
40’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines are aligned.
50’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines remain aligned.
60’s: Revisit wealth generation & retirement strategy, ensure your goals and disciplines remain aligned.
Thoughts from advisers - Louise Grinstead
Hear from Louise Grinstead, Director and Insurance Adviser at The Insurance Team.
We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.
Thoughts from Louise Grinstead, Director and Insurance Adviser at The Insurance Team
What is the most rewarding part of your job?
The clients, the relationships forged. I love when they call be to advise they have started gym, had kids, stopped smoking etc.
If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?
If you have a passion for helping people, do it. I don’t believe you should do it “just for the money”. Do it because you want to help.
What is something you are looking forward to about the industry over the next 10 years?
Hopefully, they will sort out the trail issue i.e we work for clients that want to work with you and not a previous broker. This may be as they have retired, do not contact clients etc but they still get ongoing trail and no liability, and you are servicing the client for free and have liability. I believe absolutely in a transition period but after a year I think this should just be transferred.
What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?
Take out insurance, speak to a broker to help, have cover on Level as to save premiums when older. Invest, make it automatic that you have money going into some kind of savings – diversify portfolio. And health insurance – you may be fine in your 20’s but in yours 60’s you’ll be thankful you have it.
What’s the last book you read?
The laws of lifetime growth – Dan Sullivan
Thoughts from advisers - Camilla Tumai
Hear from Camilla Tumai, NZ General Manager of BizCap
We reached out to some advisers and other experts in the industry for their thoughts and opinions on the job, advice they’d give to people looking to get into the financial services industry, what they’re looking forward to and steps people can take to set themselves on the best financial path at different stages.
Thoughts from Camilla Tumai, NZ General Manager of BizCap
What was the most rewarding part of being an adviser?
For me, the most rewarding part of being an adviser was witnessing firsthand how strategic financial planning can transform lives. Whether it was helping clients protect their financial future through insurance, guiding them toward their first home with KiwiSaver, or showing them how to live their best life in retirement, each experience was a chance to make a real impact. It’s incredibly fulfilling to empower clients with the knowledge and tools they need to achieve their dreams.
If you could give one piece of advice to someone looking to get into the financial services industry, what would it be?
My biggest advice would be to focus on building relationships and trust. Being an adviser is about more than just financial products; it’s about understanding each client’s unique goals and guiding them with empathy and integrity. Take time to educate yourself and your clients—financial knowledge is powerful, and when clients trust that you genuinely have their best interests at heart, you’ll create meaningful, lasting relationships.
What is something you are looking forward to about the industry over the next 10 years?
I'm excited about the growing focus on financial education and accessibility in our industry. With digital tools and resources expanding, more people are gaining access to personalised advice that can support them at any stage of life. I look forward to seeing an industry where everyone, regardless of their financial starting point, has the guidance they need to make empowered decisions for their future.
What steps can people take to set themselves on the best financial path in their 20s, 30s, 40s, 50s, and 60s?
20s: Begin with good habits—set up a budget, start an emergency fund, and begin contributing to retirement savings, even if it’s small. Getting familiar with investing early is invaluable.
30s: This is a time for more focused planning. Grow your investments, increase retirement contributions, and consider insurance to protect yourself and loved ones.
40s: Start building wealth more aggressively while managing debt. Regularly review your financial goals and ensure your retirement plan is progressing as planned.
50s: Focus on accelerating savings and clearing high-interest debt. Take time to review your retirement goals and adjust investments to secure your financial future.
60s: It’s time to transition into wealth preservation. Assess your income sources and create a sustainable withdrawal plan for retirement.
Financial planning is a journey that evolves with every decade, and taking proactive steps at each stage creates the foundation for a secure and fulfilling financial future.
What’s the last book you read?
Atomic Habits by James Clear
Government announces reforms to strengthen NZ’s capital markets
The Government has announced a package of reforms to help ensure New Zealand’s capital markets are working to support a productive economy.
The Government has announced a package of reforms to help ensure New Zealand’s capital markets are working to support a productive economy. The Government is making it easier for businesses to raise money from the public by making it voluntary to provide forward-looking financial information as part of an Initial Public Offering of shares. These changes are expected to be in place by May 2025.
The Government has also opened consultation on two proposals: enabling KiwiSaver investment in private assets; and potential adjustments to the climate-related disclosures regime. Consultation closes 14 February 2025.
The Financial Services Council (FSC) has expressed strong support for enabling KiwiSaver funds to invest in unlisted assets. FSC CEO Kirk Hope said,
“By enabling KiwiSaver investments in unlisted assets, such as infrastructure projects and innovative New Zealand businesses, we can unlock substantial capital for domestic growth.”
“This reform will not only provide Kiwi businesses with much-needed capital to innovate and expand but the opportunity of greater diversification for KiwiSaver.”
Some financial advisers warn that regulators need to get on board with the proposals, however. At a recent event we held in conjunction with the Financial Services Council, advisers asked questions about whether the Financial Markets Authority would be supportive of fund managers choosing to invest more in private assets and infrastructure projects which tend to be illiquid in nature. We think that these are good questions, and the answers will be highly sensitive to the context in each fund: for example, the scale of the investments relative to the total fund size and the liquidity of other assets, and the ages, balances, and probable withdrawal patterns of investing members.
More news:
Fidelity Life discounts on certain exclusions for Trauma covers are live
AIA release updated Working with AIA Guide
AIA webinar 'Webinar - Guide to Medical Conditions' 28 February
More locations offering AIA Vitality Fitness Assessments & Health Checks
Steve Wright dissects a recent FSCL complaint
nib promotion offers $300 woolworths vouchers to eligible applicants
Advice Link has appointed of a new general manager Sébastien Pierre
Tony Vidler writes of the importance of soft skills
Government announces hikes to ACC levies
Chapter Zero discusses experiences from year one of New Zealand's mandatory climate reporting
Significant increase in cyber incidents across New Zealand in Q3 2024
Dacreed will take over the Adviser Support Programme
Compliance technology firm Dacreed will take over the Adviser Support Programme from Partners Life.
Partners Life launched the Adviser Support Programme (ASP) back in December 2018 at a time of much regulatory change. With the legal, regulatory and licensing obligations now available and clear, Partners Life have decided to find a new home for the ASP, with the Partners Life ASP in its current form ceasing on 28 March 2025. They recommend advisers export their Word outputs and resource templates by 31 January 2025.
Compliance technology firm Dacreed will take over the ASP. Dacreed are planning on updating and modernising the ASP to provide advisers with a turnkey compliance framework that will remind advisers when and how to meet their regulatory obligations.
The ASP was a fantastic way for an advice business to develop policies and procedures. It was used by hundreds of advisers to build a framework for compliance where previously they had none. Dacreed is a great home for the ASP, which also hosts the continuing professional development content for www.sponge.co.nz . As a subscriber to the platform, which now hosts a wide range of training and compliance materials, including those made by Rosewill Consulting, it is fast becoming an essential destination for the materials, expertise, and information to run a better financial advice provider.